Connect FollowUpAce to Claude, ChatGPT & Other AI Assistants via MCP

Created by Austin Archuleta, Modified on Fri, 24 Apr at 1:55 PM by Support Agent

Connect FollowUpAce to Claude, ChatGPT & Other AI Assistants via MCP

FollowUpAce supports the Model Context Protocol (MCP) — the open standard adopted by Anthropic, OpenAI, and others for connecting AI assistants directly to external tools and data. Once connected, your AI assistant can search your CRM, create tasks, send emails, pull market data, and more — all through natural conversation.

This is an Ace Pro feature. An active Ace Pro subscription ($55/seat/month) is required to use MCP integrations.


What Can Your AI Do Once Connected?

With FollowUpAce connected to your AI assistant, you can ask things like:

  • "Find all my hot buyers in Austin and create follow-up tasks for each one"
  • "Send a personalized text to leads who haven't been contacted in 30 days"
  • "Pull today's mortgage rates and draft an email to my fence-sitter clients"
  • "Give me an AI briefing on the 5 contacts most likely to transact this month"
  • "Enroll all leads from Zillow in my nurture drip campaign"
  • You get access to 90+ CRM tools covering contacts, tasks, appointments, emails, SMS, deals, pipelines, bulk operations, Zillow speed-to-lead workflows, Federal Reserve market data, and AI intelligence briefings.


    Where to Find Your Setup Instructions (In-App)

    Step-by-step setup instructions with copy-paste URLs are built into FollowUpAce:

  • Embed app users (agents): Log in to the admin portal at app.followupace.com, then navigate to AI Integrations in the left sidebar
  • Admin users: In your admin dashboard, go to AI Integrations (left sidebar — look for the connection icon)
  • The AI Integrations page shows your exact server URLs, real-time connection status, and all 90+ available tools organized by category.


    Connect Claude (claude.ai)

    Claude supports MCP through its Connectors feature (called "Custom Connectors" for Pro/Max plans, configured under "Organization Settings → Connectors" for Team/Enterprise plans).

    Server URL for Claude:
    `
    https://followupace.com/mcp
    `

    For Pro and Max plans (individual)

  • Go to claude.aiSettingsIntegrationsAdd
  • Paste the URL above and click Add
  • Claude will prompt you to verify with your FollowUpAce email — a code will be sent to your inbox
  • That's it. Enable the connector per conversation via the + button → Connectors
  • For Team and Enterprise plans

    An Owner or Primary Owner must first add the connector to the organization:

  • Go to Organization settingsConnectorsAddCustomWeb
  • Paste the URL above → Add
  • Members can then connect individually using their FollowUpAce email for authentication
  • Using Claude Desktop

    Claude Desktop also supports remote MCP connectors using the same URL (https://followupace.com/mcp). Remote connectors connect via Anthropic's cloud — not your local machine — so no local config file is needed. Add it the same way you would in claude.ai.

    > Note: Remote MCP connectors work across Claude Desktop, claude.ai, and mobile apps because Anthropic brokers the connection from their cloud infrastructure. Your FollowUpAce server is reachable from anywhere.


    Connect ChatGPT

    ChatGPT supports MCP through its Integrations settings (available on Pro, Plus, Business, Enterprise, and Education plans).

    Server URL for ChatGPT:
    `
    https://followupace.com/api/mcp/sse/
    `

  • Go to chatgpt.comSettingsIntegrationsAdd custom integration
  • Paste the URL above
  • Name it "FollowUpAce" → click Add
  • Sign in with your FollowUpAce email when prompted
  • Done — start asking ChatGPT to search your CRM, create tasks, and more

  • Other MCP-Compatible Clients

    Any AI assistant or tool that supports the MCP standard can connect to FollowUpAce. For clients using HTTP transport, use:

    `
    https://followupace.com/mcp
    `

    For clients that require SSE transport, use:

    `
    https://followupace.com/api/mcp/sse/
    `

    When connecting, authenticate using your FollowUpAce email — you'll receive a verification code to your inbox on first connection.


    Authentication

    FollowUpAce uses a magic code flow for MCP authentication:

  • Your AI assistant initiates the connection and opens the FollowUpAce authorization page
  • Enter your FollowUpAce email and request a code
  • Check your inbox for a one-time verification code
  • Enter the code to complete authentication
  • Your AI assistant is now connected and authorized
  • No separate API key or password is required. You can revoke access at any time from the AI Integrations page in your dashboard.


    Available Tools (90+)

    | Category | What You Can Do |
    |---|---|
    | Contacts & Leads | Search, create, update, tag, merge, bulk-manage; check duplicates; manage relationships |
    | Bulk Operations | Tag, re-stage, assign, and enroll hundreds of contacts at once |
    | Notes | Log call summaries, meeting notes, AI briefings |
    | Email | Send via Gmail, draft with AI, manage templates |
    | SMS / Text | Send texts through your FUB number, manage SMS templates |
    | Tasks | Create, assign, track all FUB task types |
    | Deals & Pipeline | Create deals, manage stages, track pipeline value |
    | Appointments | Schedule showings, meetings; manage calendar |
    | Action Plans | Enroll in drip campaigns, pause/resume automations |
    | Smart Lists | Run saved filters, process entire lists with AI |
    | Team & Organization | Manage teams, ponds, lead routing rules |
    | Zillow Speed-to-Lead | 7 specialized tools — qualify, score, and create follow-up sequences |
    | Federal Reserve Data | Mortgage rates, housing market, employment, affordability, economic forecasts |
    | AI Intelligence | Executive briefings, timeline analysis, AI message drafts |
    | Custom Fields & Config | Manage custom fields, webhooks, CRM configuration |


    Troubleshooting

    Can't see the AI Integrations tab?
    AI Integrations requires an active Ace Pro subscription. If you have Pro seats assigned, make sure your plan is active in the Billing section.

    Authentication code not arriving?
    Check your spam folder. The code comes from a FollowUpAce email address. If it's still not there, try requesting a new code — codes expire after a few minutes.

    Connector connected but Claude/ChatGPT isn't using it?
    In Claude, connectors must be enabled per conversation via the + button → Connectors. In ChatGPT, make sure Developer Mode is enabled under Settings → Integrations → Advanced if you're on a plan that requires it.

    Getting a "server not reachable" error?
    The FollowUpAce MCP server is publicly hosted — no VPN or firewall configuration is needed on your end. If the error persists, check [status.followupace.com] or contact support.


    For further help, use the Help & Support link in your dashboard or reach out to the support team.

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